Privacy Policy

Last updated: 09 JANUARY 2025

Thank you for choosing Cirrustack for your technical consulting needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our contact form and website, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Canada Consumer Privacy Protection Act (CPPA).

1. Introduction

Cirrustack ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all personal information collected through our website located at www.cirrustack.com (the "Site") and any related consulting services (collectively, the "Services").

2. Information We Collect

Through our contact form, we collect:

  • Mandatory Information: Your email address.
  • Optional Information: First name, last name, phone number, organization name, role, reason for contact, project details including potential project size, and any additional message content you provide.

Automatically Collected Information: When you visit our Site, we may automatically collect:

  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages viewed, time spent on pages, navigation patterns, and other interaction data.
3. How We Use Your Information

We use your personal information for:

  • Communication: To respond to your inquiries, provide requested information about our services, and maintain ongoing client relationships.
  • Service Delivery: To evaluate project requirements, prepare proposals, and deliver consulting services.
  • Business Operations: To improve our services, maintain business records, and ensure quality control.
  • Legal Compliance: To fulfill our legal obligations, resolve disputes, and enforce our agreements.
4. Legal Basis for Processing (GDPR)

For EEA residents, we process your personal information based on:

  • Contract Performance: Processing necessary for responding to inquiries and providing our services.
  • Legitimate Interests: Improving our services, maintaining business records, and communicating about relevant services.
  • Consent: When you explicitly agree to specific processing activities.
  • Legal Obligations: Compliance with applicable laws and regulations.
5. Your Rights

Under GDPR (for EEA Residents), you have rights including:

  • Access: Request copies of your personal data.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion of your data.
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured format.
  • Objection: Object to processing based on legitimate interests.

Under CCPA (for California Residents), you have rights including:

  • Knowledge: Learn what personal information we collect and how we use it.
  • Deletion: Request removal of your personal information.
  • Non-Discrimination: Equal service regardless of privacy choices.

Under CPPA (for Canadian Residents), you have rights including:

  • Access: Review your personal information.
  • Correction: Update incorrect information.
  • Withdrawal: Revoke consent for data processing.
6. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

8. International Transfers

Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and other legal mechanisms.

9. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

  • Email: privacy@cirrustack.io
  • Address: 11230 Cleveland Ave NW, Unit 642, Uniontown, OH 44685
  • Phone: +1-216-592-8188

Effective Date: 09 JANUARY 2025

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notification. Your continued use of our Services after such modifications constitutes acceptance of the updated Policy.